BAB MARRAKECH WARRANTY
At Bab Marrakech, we take immense pride in the quality and authenticity of our Moroccan-inspired products. We are pleased to offer a comprehensive 2-year warranty to ensure your satisfaction and confidence in our offerings. Here’s an overview of our Warranty Policy:
Coverage:
Our 2-year warranty covers a range of potential concerns, including:
Material defects and workmanship issues
Product malfunctions or performance discrepancies
Damage during transit or delivery
Products not meeting the provided specifications
Claim Process:
If you encounter any of these issues, please contact our dedicated support team at Contact@babmarrakech.com.
Provide clear photographs and a detailed description of the problem in your email.
Upon receiving your claim, we will promptly assess and address the matter, offering free replacement parts or a full refund as appropriate.
Important Note:
While our warranty includes coverage for damage during transit, we advise handling packages with care to prevent any potential damage during unpacking.
If you require assistance with assembly or usage, feel free to reach out to us at Contact@babmarrakech.com, and we will provide the guidance you need.
Returns:
For returns unrelated to the covered issues, you have a 30-day window to initiate a return for a full refund or exchange.
We highly value your satisfaction and endeavor to address any concerns promptly and efficiently. For any inquiries, concerns, or additional assistance, please do not hesitate to contact our devoted customer support team.
Thank you for choosing Bab Marrakech. We appreciate your trust in our products and your commitment to the beauty of Moroccan-inspired living.